Category
Subscription & billing (8 FAQs)
FAQs about Echometer software subscriptions, billing and supported payment methods.
Where can I view my invoices from Echometer?
When purchasing via Echometer Self-Checkout, the invoices for all workspace admins can be viewed via the workspace administration in Echometer. Click on "Administration" in the sidebar on the left and then select "Subscription & Billing".
Which payment methods does Echometer support?
Echometer supports the following payment methods:
Can I cancel my Echometer subscription at any time?
Yes, as a workspace admin you can cancel your workspace's Echometer subscription at any time.
Can I pay for Echometer on account?
Yes, you can also pay Echometer with an open invoice as a means of payment.
Can I pay for Echometer with Paypal?
Yes, Paypal is a supported payment method in Echometer.
Can I pay for Echometer by credit card?
Yes, credit cards are a supported payment method in Echometer.
Can Echometer issue invoices without VAT?
Yes, Echometer can issue invoices without showing VAT, provided that the billing can be done under the reverse charge procedure. For this, we need a valid VAT identification number of your company so that we can correctly document the legal requirements.
Can Echometer issue invoices using the reverse charge procedure (tax liability of the service recipient)?
Yes, Echometer can issue invoices without German VAT according to the reverse charge procedure, so that the tax liability is transferred to the service recipient. To do this, enter your valid VAT identification number accordingly when concluding the contract or in the self-checkout.