Billing types

First check which type of billing is relevant for you:

• Variant 1: Billing based on team licenses (current standard since March 2023)
• Variant 2: Billing based on user licenses (standard for customers who started before March 2023 and for individual Enterprise contracts)

Variant 1: Team licenses

Each team in the workspace is billed as a service unit. If a team is no longer required, you can archive it. Archived teams are not invoiced.

Invoices for team licenses

The invoices can be downloaded under “Workspace Settings>General”

Variant 2: User licenses

All users who can access a workspace count as workspace members.

For billing, on the other hand, only “active workspace members” are relevant. Active workspace members are those who are assigned to an active team. An “active team” is any team that has not been archived.

You can simply archive inactive teams under “Workspace Settings>Teams” and their members will no longer be billed in the following month.

In the workspace administration under “Workspace Members”, the current user numbers can be viewed and, in addition, an export of the billed licensees can be downloaded on a monthly basis:

Invoices for user licenses

Invoices are sent as PDF via email to an agreed mailbox. To change this mailbox, please contact “accounting at echometer.de”.

Tip: Remove inactive members

Tip: With the button “Remove inactive workspace members” you can remove inactive members (i.e. those users who are not assigned to an active team) with one click. Once they have been removed, they will no longer have access to the contents of the workspace.