Case Study: Echometer At netgo group
Anchoring company values with Echometer and promoting team and executive development throughout the company.
About The netgo group
Founded in 2007 and based in Borken (North Rhine-Westphalia), the netgo group supports medium-sized companies on their path to digitization with its more than 1150 employees at over 30 locations with services relating to all aspects of IT, from Managed Cloud to Product Development.
As an IT system house, the netgo group has made it its mission to be a pioneer in the IT revolution. To this end, it is building a portfolio of companies in order to provide medium-sized companies with holistic support in their digital transformations and innovative IT projects - whether it is a cloud implementation, solutions for disruptive business models, the fine-tuning of established processes or the transformation to digitization.
Initial Situation
Rapid growth and post-merger integrations
As part of its growth strategy, the netgo group has been selectively acquiring further companies since 2019 in order to expand its service portfolio.
The companies within the group should remain largely independent in order to continue to react dynamically to changes.
At the same time, the netgo group offers its members valuable advantages. These include in particular the internal network and market access. At the same time, a major challenge is to establish a uniform corporate culture, philosophy, values and goals within the group.
The Challenge
- Values of the netgo group also in the post merger integration process
- Corporate culture Keep an eye on it and anchor it in the daily routine of the teams
- Consider heterogeneous requirements of the decentralized company divisions
Echometer As The Solution
Make corporate culture measurable as an enterpreneurial success factor
The culture barometer - centralized and decentralized at the same time
With the help of Echometer, common values and cultural goals can be defined - and made measurable. Continuous insights into the well-being and development of the teams and company areas are created.
In addition to the central topics, teams can also define their own questions in order to address the individual challenges of the teams.
Based on the results, Echometer enables regular reviews of the results at team level through retrospectives integrated in the tool (special team workshops).
Bottom-up change from within the teams
In order to develop teams sustainably, it is necessary to invest in the self-efficacy of teams. One way to ensure this company-wide is through team retrospectives.
With Echometer as digital support in the preparation, follow-up and moderation, the format of the team retrospective becomes easily implementable for all teams - even without a coach being required in every retrospective.
Echometer pairs the retrospectives with regular surveys in which teams specifically evaluate aspects of their collaboration. These results then serve as a basis for deriving measures in the team retrospectives. This creates a measurable improvement process that also makes the effectiveness of the measures transparent.
The Added Value
A learning and adaptable organization
In accordance with the strategic objectives, the netgo group has defined key topics for the overarching culture barometer, with a focus on:
- Company development
- Employee satisfaction
- Customer orientation
- Cross-company collaboration
In addition, the company divisions and teams have the opportunity to map their own topics in order to do justice to the individual context of their own company division.
Teams are not only feedback providers, but also actively initiate measures as part of their team retrospectives. At the end of a team retrospective, the ROTI "Return on Time Invest" is collected. Teams confirm the added value of the team workshops with an average score of 8.2 out of 10 points.
The Results
- Corporate values Measurably integrate and actively integrate into the daily routine of the teams
- Successful implementation of team retrospectives for a bottom-up change process
- Effectiveness control for overarching measures, especially in the context of the PMI process
"In contrast to classic HR tools, Echometer's approach of combining team retrospectives with surveys gives us the opportunity not only to obtain feedback, but also to actively involve the teams in change processes. This means that Echometer exactly matches our desired management and corporate culture."


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